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- Hourly Garage - Where to Park
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View our Disability Services brochure here
Lift-Equipped Buses
All shuttle buses servicing the BWI Marshall parking lots and the BWI Marshall Rail Station are wheelchair accessible. All drivers are fully trained in the operation of the lift equipment.
Parking
Parking for the disabled is available in all BWI Marshall Parking Facilities.
Pet Relief Area
BWI Marshall Airport travelers who are accompanied by service or other domestic animals can now enjoy the convenience a pet relief area while at the airport.
The Pet Relief Area can be found at the end of Concourse E near the International Terminal, adjacent to the light rail station.
Seating is available in the area. Owners are asked to clean up after their animals, using the waste disposal bags and receptacle provided.
Services for the Visually Impaired
Services are available for passengers with visual impairments. Passengers should contact their airline for assistance when traveling through BWI Marshall.
Telecommunications Devices for the Deaf (TDD)
There are public telephones equipped with Telecommunications Devices for the Deaf (TDD) throughout the airport. There are also TDD phones at the information desks located on the upper level Concourse B, lower level in the Southwest Airlines baggage claim 1-5 area, lower level Concourse E as well as the Customer Service Center.
Unisex Bathrooms
These bathrooms are especially equipped for people with disabilities. It is possible for a person with a disability to use them with or without an attendant. Two pre-security unisex bathrooms are located to the right (just past Hudson News) and to the left of Concourse D security, behind the airline ticket counters.
Wheelchair Service
Aviation Safeguards serves American, Delta, British Airways, Continental, United and US Airways. The wheelchair request number is 443-764-2088 and the back up dispatch number is 410-841-9915.
Prime Flight Aviation Services serves jetBlue and Cape Air. The wheelchair request number is 410-588-9308.
Prospect Airport Services serves AirTran Airways and Southwest Airlines. The wheelchair request number is 410-981-1251.