The Pathfinders are a group of 180 volunteers who love aviation and have a heart-filled desire to assist people from around the world. The Pathfinders come to us from various professional careers in aviation, government and the private sector. One gentleman is a retired naval aviator and former Chief Pilot with American Airlines. We have several individuals who worked nearby at Ft. Meade with the National Security Agency (NSA). We also have a Pathfinder who is a registered nurse, and another recently retired as a cartoonist with a local newspaper.
Pathfinders contribute at least 4 hours per week staffing several information desks. In 2012, Pathfinder volunteers worked over 29,000 hours. They assisted over 44,800 people each month. The Pathfinders can be found in the terminal seven days a week, 365 days a year.
Enjoy an exciting and prominent position where you'll meet interesting people from around the world.
As a BWI Marshall Pathfinder, you will help to reinforce the airport's reputation as a friendly place by greeting travelers, answering questions and assisting thousands to navigate the terminal and the region.
As a member of this elite and highly visible team, you will be serving in an environment that is always dynamic and engaging.
"I am recently retired and find being a Pathfinder very rewarding because each time I volunteer I am presented with new and exciting challenges."
"I really enjoy the camaraderie among the Pathfinders and look forward to my shift. We have so many interesting, helpful and friendly people who I am proud to call my friends."
"I always try to go the extra mile and put myself in the customer's shoes. If I felt lost, I would want someone to do the same for me."
Each Pathfinder completes at least five one-on-one training sessions with a Pathfinder mentor.
We also encourage participation in our monthly newsletter, brown bag lunches, and the Maryland Office of Tourism familiarization tours and nationally certified training program.
Call 410-859-7826 for information.