More than 27 million passengers travel through BWI Thurgood Marshall Airport every year. The goal of the Maryland Department of Transportation’s Maryland Aviation Administration is to ensure that each of our customers is provided a safe travel environment.

Here are some tips to assist you while traveling:

  • Be on time, allow yourself enough time to get through the security checkpoint. This will allow you additional time should there be a schedule change or your flight moves to a different concourse or pier.
  • If you are on time you don’t have to run for your flight. You do not want to slip, trip or fall. Rushing could delay you even more.
  • Always stay alert especially and watch your bags and belongings.
  • Don’t let anyone but uniformed airline personnel handle your bags.
  • Keep a record of the contents of your checked luggage. Keep anything of value in your carry-on that stays with you.
  • If you need help navigating the airport check with the volunteers at the information desks located throughout the airport.
  • If you see something, say something. Go to your nearest airport employee and let them know what you’ve seen or heard.


  • Use the elevators if you are traveling with heavy luggage, it is safer and less awkward than using escalators or stairs
  • Hold your child’s hand when entering an elevator, if you have a child in a stroller never use the stroller to block closing doors or any other items.
  • Watch clothing, bags, and other personal items, to ensure they don’t get caught in the door.
  • If you get stuck in an elevator anywhere, use the emergency phone.

Escalators/Moving Walkways

  • Watch for loose clothing, shoelaces and flip-flops on escalators/moving walkways
  • Always hold your child’s hand when entering, transiting and exiting an escalator or moving walkway.
  • Do not use carts, strollers, wheelchairs or walkers.
  • Always step off the moving walkway or escalator
  • Never sit or rest on an escalator or moving walkway
  • Allow yourself enough space between the person in front of you, should they need additional time to exit.
  • If you see someone who is in distress on an escalator or moving walkway there is an emergency stop button at the end of escalator or moving walkway.

Ridesharing - Uber/Lyft

  • Request your ride inside.
  • Check your ride.
  • Have the driver confirm your name.
  • Be a back-seat rider.
  • Always wear your seat belt.
  • Share your trip details with loved ones.
  • Protect your personal information.
  • Follow your intuition.

Bus Safety Tips

  • Wait at the stop. Drivers are instructed to pick up passengers only at the designed stops.
  • Secure your luggage properly on the racks provided. Keep aisles clear.
  • Stand a safe distance from the curb. Be sure to stay clear of the bus until it has stopped.
  • Do not run for the bus. If you miss the bus, please wait for the next one, they come every few minutes.
  • Alert the driver in advance of the stop that you would like to exit.
  • Watch your step getting on and off the bus. Never skip or jump over the steps.
  • When exiting by the rear door, hold on to the handle until you have stepped completely off the bus.
  • Hold on when standing. Use the handrails and bars to steady yourself while standing or walking on a moving bus. Never stand or sit in any of the bus stairwells or lean against the doors.
  • Do not stand in front of the driver. The area between the driver and the front door must always be kept clear.
  • Keep every part of your body inside of the bus. Extending your head, hands or arms outside of the bus windows is extremely dangerous.
  • Follow the operator’s instructions. If you miss your stop or there is an emergency, tell the operator and follow their instructions. Operators can quickly get the assistance that is needed.
  • Wait before crossing the street. Always look both ways before crossing and always use the crosswalks.

Rail Safety at BWI

  • Walk do not run on the platform. If you miss a train wait for the next one.
  • In stations, stand behind the yellow line while waiting for the train and when the train is approaching the station.
  • Never walk on the tracks
  • If you drop an item on the tracks, do not attempt to retrieve it. “Train time is anytime,” notify an attendant.
  • Always stop, look and listen. Obey all warning devices, including flashing lights, horns/bells and signals and crossing gates.

The most important tip of all is that our customers have a safe trip and enjoy the customer friendly environment of the BWI Thurgood Marshall International Airport. If we all follow these tips, we will all be safer. Remember, safety is your responsibility too. We will do everything we can to keep you safe. Please be sure to do the same for yourself.